ANSWERING YOUR COVID-19 QUESTIONS

During this unprecedented time, we wish to give you some relief by answering some of the many questions that have worried many of our clients.
 

Frequently Asked Questions

 

1.     How will your business keep me safe when you’re-open?

 

Answer:

We’ve taken multiple steps to ensure the safety of our staff members and our guests upon the reopening of our hair studio. We have worked diligently to clean and sanitize our business according to the CDC standards and recommendations to create the safest environment possible.

Some of the many examples of how we will conduct a safe environment for both clients and staff members is through the following:

Screening:

Guests will be screened upon booking their hair appointment. They will be asking the following questions:

  • Have you experienced fever, cough, or shortness of breath in the past 2 weeks?

  • Have you been in contact with someone who has been sick or possibly is with covid in the past 2 weeks?

  • Have you been outside of Ontario in the past 2 weeks?

If the answer is "YES" to any of these questions they will be advised to reschedule their appointment until symptoms disappear and it is safe to come in again.

Employees screen themselves on a daily basis and are asked to stay home if they experience any COVID symptoms.

 

Social distancing:

  • 6 ft apart

  • Clients will be asked to wait outside upon arriving for their appointment until a staff member notifies them to enter

  • Limited number of clients and stylists allowed in salon at the same time. Only a few stations will be utilized.

  • No hugging or hand shaking good bye or hellos

  • Clients will be asked to pay with credit or debit from their stylists’ station using sanitized debit machine terminal or e-transfers

  • Limited front desk interaction (for instance: Clients can rebook appointments via email or telephone to avoid front desk interaction)

 

Masks:

  • We are requiring each guest to bring their own mask to their appointment. If not, we provide a limited supply

  • Each stylist will wear a protective mask at all times

 

Clean Tools:

  • Stylists will take extra precautions by cleaning and sanitizing their tools before and after every client sits in their chair.

 

Clean salon:

  • Staff members will disinfect their work space including chairs and sinks after every client.

  • Staff members will clean bathrooms every hour.

  • At this time we will not be providing beverages or cell phone chargers

 

4.     Can I still order products online?

 

Answer:

Yes! All of our retail products you have come to know and love are available in person and through email order for curbside pick up on. Email us at erinmelindahair@gmail.com or call us at 905.426.3524 to place an order.

 

5.     Can I purchase eGift cards from your salon? 

Answer:

Yes! Purchasing a Gift card is a safe, remote, and great way to support your local businesses while setting yourself up for a beautiful future. To request a gift card please email us at erinmelindahair@gmail.com.

 

6.     Are there any other ways I can help? 

Answer:

  • Leave a Google and or Facebook Review

  • Like and Share Our Posts!

 

Thank you for your continued support and loyalty!

Erin Melinda Hair Studio

ADDRESS

475 KINGSTON RD W.

AJAX, ON L1S 6M1

Tel: 905.426.3524

STUDIO HOURS

Monday-Saturday: 9am-9pm

* NOW ACCEPTING NEW CLIENTS *

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© 2020 by Erin Melinda Hair Studio